Where do you deliver to?

Pink Pixie currently delivers to: UK, USA, Canada, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain and Sweden.

How much does delivery cost?

Royal Mail Second Class Recorded delivery within the UK - FREE DELIVERY.
Delivery to Europe - £6.99 for the first item and £3 for each additional item.
Delivery to USA, Canada and rest of world - £9.99 for the first item and £3 for each additional item.
Any free delivery offers for UK only.

How long will my order take to arrive?

*We aim to send in-stock items within 24 hours of payment clearing. Items which are not currently in stock take around one-two weeks. If your order is likely to take longer you will be given the option to wait until the item is back in stock, or to cancel your original order. Free postage items are sent using second class delivery. UK deliveries usually arrive within two/three working days of despatch. International deliveries can take up to 28 days but usually take around 7-10 days.
If you have not received your UK item within 7 days, (International items within 14 days), please check at your local sorting office to see whether they are holding the package for you there. If there is no sign of your delivery at your sorting office, please contact us.
Prompt refunds are always given for any lost items.

How can I get express delivery?

Please contact us to arrange Special Next Day Delivery (UK) and express courier services (International). These services are available at an additional cost; Special Delivery costs £5.50 for the first item and £3 for each additional item. International courier prices are based on weight and speed of service, and are available on request.

How do I return an item?:

EASY! Just go our our returns page, print off a copy of the returns form.

Part of the for goes inside the bag, and part of the form attaches to the ourside of the bag!
Please click here for our returns page

remember to keep your postage receipt or proof of postage.

Can I return underwear?:

You may return bra's but pants and knickers are non refundable for hygene purposes.